Twitter users have been reporting that two factor authentication is not working for them. Since late 2022, when Elon Musk took over the twitter account, the company has made numerous changes to the platform which may have changed the authentication protocol.
To date the glitchy two factor authentication process has been reported by multiple users. Wired, a well-known technology magazine, has noted that twitter users are having authentication issues. As per the reports, twitter users have been facing difficulties in authenticating their accounts using two factor authentication.
Some users have even reported that previously registered two factor authentication has been buggy with text messages either not sent or received. Users have also seen some instances where they have been locked out of twitter with no access to their accounts.
What is causing this issue?
A tweet from the now owner, Elon Musk as seen below show that some micro services were disabled to improve system performance.
Its possible although unsupported that this may be one of the potential causes of two factor authentication not working on Twitter as a variety of changes are being made to the platform.
What should you do if twitter 2fa is not working?
The twitter authentication process can be extremely delicate. If you are facing twitter two-factor authentication issues, there are only a few things you can do to het your account up and running.
We strongly recommend that if you are having issues with two factor authentication, you should get in touch with the twitter support as they will help you fix the issue.
The first step is to make sure that your email address and phone number associated with your twitter account are up-to-date. This will ensure that Twitter can support you in case two factor authentication is not working properly.
You should also look into using a security key instead of email address or phone number for authentication purposes. Security keys are an extremely secure form of authentication and can be used when email address or phone number fail.
Here is a link from Twitter on how to use the two factor authentication options available today.
How long does it take for Twitter support to help with my two factor authentication issue?
It usually takes a few hours for Twitter support to respond to your issue but we have seen reports that users are waiting longer. We recommend that you try to be patient as Twitter needs time to investigate and respond with a solution.
Are you having issues with Twitters two factor authentication?
Yes
No
Make sure you have sufficient details to help support your claim to an account issue. This includes email addresses, phone numbers and security keys that have been associated with your account as well as screenshots of the issue at hand.
Is this issue isolated to certain regions?
It is unclear if this issue currently affects certain regions or all users. We recommend following twitter’s announcement for updates on the two factor authentication not working problem.
For those who have seen issues related to their actual numbers, we recommend contacting your network provider to triple check the validity of your telephone number and if you can receive messages from Twitter.
A reminder that Twitters own policy that phone numbers attached to suspended accounts are not available for use under any circumstances, so if you are having issues with a freshly activated phone number it could be due to the previous user.
How can I make sure my two factor authentication issue doesn't happen again?
If you have your Twitter account ready, there are currently 3 methods you can use for two factor authentication. We recommend that you use email address and phone number as your primary method of authentication. However, if email address or phone number fails, use a security key instead of those options.
You should also make sure to update email addresses and phone numbers associated with your twitter account regularly to avoid any issues in the future. Finally, make sure to back up your security keys in case you need them in the future.
In conclusion.
We hope that this article has provided you with an understanding of why two factor authentication may not be working on twitter in the wake of the various changes made to the platform. Hopefully time will tell if the issues persist and if twitter will be able to resolve them in the long run.
In the mean time, make sure to stay up-to-date with changes and always have a reliable method of authentication available such as email address or phone number paired with a security key.
This way you can ensure that your account is secure and protected in the future.
